Built for multi-location operators

Stop running your restaurants from a group chat

Your walk-in cooler dies at 2 AM. Your GM texts a photo. You scroll back through 47 messages to find the vendor number. Sound familiar?

Designed with operators like youFor groups running 3–30 locations
Open Tickets
04
Urgent
2 items
Sound familiar?

You didn't open restaurants to
become an IT help desk

Every owner with 3+ locations hits the same wall. The chaos doesn't scale. The workarounds stop working. And the things that fall through the cracks cost real money.

πŸ”₯

The 2 AM Text Thread

A cooler dies. A pipe bursts. Your manager texts a photo to a group chat. By morning, you've got 60 messages, no vendor ETA, and no idea who's handling it. Every emergency is managed by scrolling.

πŸ“±

Vendor Contact Chaos

"Who's the HVAC guy at Park Cafe again?" Your vendor list lives in three different spreadsheets, two phones, and a napkin in someone's desk. Every repair starts with a scavenger hunt.

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The Visibility Black Hole

You have no idea if the dishwasher at location 2 was actually fixed last week. You don't know which stores have open maintenance tickets. Your "system" is asking people and hoping they remember.

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Marketing by Memory

Mother's Day brunch promo? You meant to coordinate it across all locations three weeks ago. Now it's Friday and only one store knows about it. Campaigns fall apart because there's no shared calendar.

πŸƒ

Your GMs Are Drowning

They're great at hospitality. They're terrible at being project managers, facility coordinators, and marketing directors on top of running a shift. They need a system, not another spreadsheet.

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Zero Operational History

How many times have you called that plumber this year? What did the last repair cost? You can't negotiate better vendor terms because you can't even prove the volume. Institutional knowledge walks out the door every time someone quits.

73%
of operators say maintenance tracking is their #1 gap
18m
average vendor response time when dispatched through UnitPass
3x
faster ticket resolution vs. group chat + spreadsheets
$0
lost to miscommunication when everyone's on the same page
The Solution

One hub. Every location.
Total operational clarity.

UnitPass replaces the group chats, spreadsheets, and "can you check on that?" texts with a system that actually works.

Maintenance

Maintenance tickets that don't disappear

Your staff types /repairs in Slack. A photo-enabled form opens. The ticket lands in UnitPass with location, priority, and photos β€” not buried in a chat thread.

  • Slack slash command creates tickets with photos from mobile
  • Track by location, priority, vendor, and status across all stores
  • Full history β€” know what was fixed, when, and by whom
  • Auto-age labels so nothing sits unresolved without you knowing
Restaurant kitchen maintenance
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Vendors

Your vendor directory stops living in someone's head

Every trade, every contact, every phone number β€” searchable, sortable, and shared across your team. When the grease trap overflows at 6 PM on a Friday, your closer knows exactly who to call.

  • Master directory with specialty, location scope, and priority ranking
  • Automatic work log β€” see every ticket a vendor has touched
  • Import from CSV or paste from a spreadsheet in seconds
  • Primary location auto-detected from maintenance ticket volume
Team coordination
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Marketing Calendar

Coordinate campaigns without the chaos

Two-month calendar view. Location-scoped events with color coding. Photo attachments for creative assets. Assign owners. Track status from "Queued" to "Booked." No more "did anyone tell Park Cafe about the promo?"

  • Color-coded by location so you see the whole picture at a glance
  • Owner assignment ties to your team roster
  • Attach creative assets and mood boards per activation
  • Workflow statuses: Queued β†’ Review β†’ Ready β†’ Booked
Restaurant dining
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Locations

Every store profile in one place

Hours, staff roster, lease terms, manager contacts, phone numbers β€” all visible without calling anyone. When your accountant needs the lease amount for Karrington Rowe, you don't have to dig through email.

  • Weekly hours editor with grouped display (Mon–Fri, etc.)
  • Staff roster with title, name, and direct phone
  • Monthly lease tracking per location
  • Closed ticket history per store for operational benchmarking
Restaurant interior
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We went from a group chat with 200 unread messages to knowing exactly what's broken, who's fixing it, and when it'll be done β€” across three restaurants. I can't believe we waited this long.
RO
Restaurant Owner
Multi-unit operator, 3 locations Β· Nashville, TN

Up and running in an afternoon

No 6-month implementation. No consultants. No training videos your team will never watch.

1

Connect your locations

Add your restaurants, hours, and staff. Import your vendor list from a spreadsheet β€” or start from scratch and build as you go.

2

Hook up Slack

Install the Slack app. Your team types /repairs with a photo. The ticket appears in UnitPass automatically.

3

Run your empire

See every open ticket, every vendor dispatch, every marketing activation β€” across every location. From your laptop or your phone.

Plugs into the tools you already use

No rip-and-replace. UnitPass works alongside Slack, Gmail, and Supabase β€” and more integrations are coming.

Pricing

Straightforward for every location

One predictable line item per store. Your whole operation on the same system β€” chefs, servers, back office, and leadership.

Early access pricing

UnitPass

Full platform per location β€” no seat math.

$50

per restaurant / monthΒ·billed per location

  • Maintenance tickets, vendors & work history per location
  • Marketing calendar with owners, statuses & attachments
  • Store profiles: hours, lease amounts, rosters & contacts
  • Slack /repairs with photo capture from the floor
  • CSV vendor import and shared directory across stores
  • Role-based access β€” add or remove people anytime
Restaurant team in uniform and aprons working together behind the counter

Unlimited users

From the pass to the plate to payroll β€” one price covers every role. Add GMs, area directors, and hourly staff without another license line on your invoice.

Built for your whole lineup

ChefLine cookServerBartenderGMAdmin & HR

Your restaurants deserve
better than a group chat

Join the early access list. Be the first to run your multi-location operation from a real command center β€” not a text thread.

Free during beta Β· No credit card required Β· Cancel anytime